The most surefire way to lose a loyal customer is by delivering their order late. On-time delivery is a critical metric that every manufacturer needs to track because of how closely it is tied to customer satisfaction and repeat orders.
How can Seradex Orderstream help you improve your delivery times? Orderstream simplifies the monitoring of all aspects of your order entry, production, and supply chain right through shipping, invoicing, and collections. This allows you to review areas that are stalling your workflow and introduce policy, procedures, or automation to eliminate or drastically reduce lengthy processing times.
Ensuring that all of your orders go out on time requires management focus, and might mean a shift in organizational culture, but Seradex offers many tools to help you reach this goal. These tools include in-depth measurement tools, inventory management, scheduling, and more.
On-time delivery is one of the simplest metrics to track, but it doesn’t mean that your job is done the second it leaves your factory. It also means that your product arrives on time to the customer. This is especially important if your customers are using lean manufacturing initiatives. Seradex makes your order status available in real-time, allowing you to track the status of deliveries all through the product lifecycle.