DBOX 2.0, a reimagining and relaunch of our web-based ERP solution. Brand new features, a streamlined and customizable UI, and a plethora of tools to accept orders, host dashboards, and much more!
Our Android mobile app includes a suite of modules with unique, productivity-enhancing features available only here. Plans available from our Sales team, app available on the Google Play Store.
Time Tracking with Mobile and Web Punch Clock
A somewhat recent addition to our module offering within OrderStream Web and Mobile is the new Punch Clock and Time Tracking management suite. This robust system for tracking hours is configurable for your punch-in/punch-out rules and allows for viewing and managing employee time and exceptions.
To see more, feel free to log a request through https://customercare.seradex.com/ or reach out to rcook@seradex.com to coordinate a brief demonstration.
Advanced Work Order Generator
Do you make use of our classic Work Order Generator to group or split your order lines? Did you know there is an updated version available on request? The updated version is built on Advanced Search, using updated .NET forms and controls.
To update to the newer version of Work Order Generator, log a ticket through https://customercare.seradex.com/
Submit Support Ticket
Next Program Maintenance Release
Seradex Next Release April 6th, 2026.
Important Announcements
Microsoft Excel ActiveX Security Settings
We have been receiving reports of cases where individual users are not able to create configured order lines as expected. For example, while it appears the configurator processes the line without error, if you check the bill of material you will see that one was not created. In each case we have reviewed so far, the root cause of the issue has been the Excel Trust Center ActiveX setting of the affected user's Excel installation. The relevant setting can be found in Excel here: Excel Options > Trust Center > Trust Center Settings > ActiveX settings
If Disable all controls without notification is enabled this is the likely cause of the issue. Changing this setting to either "Enable all controls without restrictions and without prompting" or "Prompt me before enabling all controls with minimal restrictions" should restore the expected behaviour. However, if the issue persists please contact Seradex support.
Supported Software
Support for SQL Server versions 2008, 2008R2, 2012 and 2014 has been discontinued. Also, support for sxRuntime.mdb and the classic Visual Basic 6 forms has been discontinued. If you are still using any of these technologies, while you will be able to update your license, you will not be able to download software updates until you migrate to supported sofware. We will assist you with this migration; please submit a support ticket to get started.
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