DBOX 2.0 Configurator Launch from OrderStream
The latest versions of DBOX 2.0 Configurator are receiving great reviews from both our customers and staff, but many of our customers may not have noticed a new related option right in Estimate and Sales Order within OrderStream itself. If you are a DBOX Order Entry customer and use configurator to enter orders, internally or externally, you can now open the DBOX 2.0 version of configurator from within Estimate or Sales Order without using a web browser to access DBOX. This has benefits beyond just an updated user experience:
To unlock this potential in your system or to learn more about the available features, please log a request with Tech Support or give us a call!
Telerik Searches
Advanced Search contains a tremendous amount of functionality, much of which is underutilized. One such feature that often surprises our customers is the ability to use a Telerik report as a display, rather than only a grid of results. We’ve noticed that when customers try this option once, they dive right in and create amazing things. We’ve seen amazing visual dashboards, KPI trackers, production charts, all implemented in filtered searches. There are a lot of opportunities for building out your own suite of graphical tools, and we’d love to help you get started. Interested in seeing for yourself? Give us a call or log a request!
Submit Support Ticket
Next Program Maintenance Release
Seradex Next Release October 13th, 2025.
Important Announcements
Microsoft Excel ActiveX Security Settings
We have been receiving reports of cases where individual users are not able to create configured order lines as expected. For example, while it appears the configurator processes the line without error, if you check the bill of material you will see that one was not created. In each case we have reviewed so far, the root cause of the issue has been the Excel Trust Center ActiveX setting of the affected user's Excel installation. The relevant setting can be found in Excel here: Excel Options > Trust Center > Trust Center Settings > ActiveX settings
If Disable all controls without notification is enabled this is the likely cause of the issue. Changing this setting to either "Enable all controls without restrictions and without prompting" or "Prompt me before enabling all controls with minimal restrictions" should restore the expected behaviour. However, if the issue persists please contact Seradex support.
Supported Software
Support for SQL Server versions 2008, 2008R2, 2012 and 2014 has been discontinued. Also, support for sxRuntime.mdb and the classic Visual Basic 6 forms has been discontinued. If you are still using any of these technologies, while you will be able to update your license, you will not be able to download software updates until you migrate to supported sofware. We will assist you with this migration; please submit a support ticket to get started.