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There may be situations where you are required to have an item on a sales order and have this item flow through to the invoicing module, but you do not wish this item to appear on the shipping document (packing slip). Examples of this scenario include items representing freight or various other up charges, items which must be invoiced but are not shipped as they are not actual physically existing items.
In OrderStream, when shipping documents are generated from sales orders featuring non shippable items, the non shippable items will be excluded from the shipping document. Subsequently, when an invoice is generated from the shipping document, the user is prompted if they wish to add the non shippable items to the invoice. You are also able to invoice the non shippable items separately by selecting the sales order in the invoice module.
To create an non shippable item simply check the Not Shippable flag on the Main tab of the Item Main form. Make sure you click the Save button to save your changes.
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