Applying Credits to Invoices


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Credits applied to invoices will function in one of two ways depending on whether the invoice has been paid or not.

 

If the invoice has not been paid, creating a credit, approving it and posting it via the day end will simply update the balance on the unpaid invoice.

 

Example:

 

Customer is invoiced for 2 items @ $50.00 each (total of $100).

Customer is then credited for one of the items on the invoice.

The system will then update the balance on the invoice to be $50.00.

 

If the invoice has been paid, when a credit note is created, a credit is applied to the customers account. This credit can then be applied to outstanding or future invoices.